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-Dropbox for Business Agreement
-
- Posted: February 20, 2014
-
- Effective: March 24, 2014
-
- This Dropbox for Business Agreement (the "Agreement") is between
- Dropbox, Inc., a Delaware corporation ("Dropbox") and the organization
- agreeing to these terms ("Customer"). This Agreement governs access to
- and use of the Dropbox for Business client software ("Software") and
- services (together, the "Services" or "Dropbox for Business"). By
- clicking "I Agree," signing your contract for the Services or using the
- Services, you agree to this Agreement as a Customer. If you are
- agreeing to this Agreement for use of the Services by an organization,
- you are agreeing to this Agreement on behalf of that organization. You
- must have the authority to bind that organization to this Agreement,
- otherwise you must not sign up for the Services.
- 1. Services.
- a. Provision of Services. Customer and users of Customer's
- Services account ("End Users") may access and use the Services
- in accordance with this Agreement.
- b. Facilities and Data Processing. Dropbox will use, at a
- minimum, industry standard technical and organizational
- security measures to transfer, store, and process Customer
- Data. These measures are designed to protect the integrity of
- Customer Data and guard against the unauthorized or unlawful
- access to, use, and processing of Customer Data. Customer
- agrees that Dropbox may transfer, store, and process Customer
- Data in locations other than Customer's country. Dropbox has
- certified that it adheres to the U.S.-E.U. and Swiss-U.S. Safe
- Harbor frameworks and their principles. "Customer Data" means
- Stored Data and Account Data. "Stored Data" means the files
- and structured data submitted to the Services by Customer or
- End Users. "Account Data" means the account and contact
- information submitted to the Services by Customer or End
- Users.
- c. Modifications to the Services. Dropbox may update the Services
- from time to time. If Dropbox changes the Services in a manner
- that materially reduces their functionality, Dropbox will
- inform Customer via the email address associated with the
- account.
- d. Software. Some Services allow Customer to download Dropbox
- Software which may update automatically. Customer may use the
- Software only to access the Services. If any component of the
- Software is offered under an open source license, Dropbox will
- make the license available to Customer and the provisions of
- that license may expressly override some of the terms of this
- Agreement.
- 2. Customer Obligations.
- a. Compliance. Customer is responsible for use of the Services by
- its End Users. Customer and its End Users must use the
- Services in compliance with the Acceptable Use Policy.
- Customer will obtain from End Users any consents necessary to
- allow Administrators to engage in the activities described in
- this Agreement and to allow Dropbox to provide the Services.
- Customer will comply with laws and regulations applicable to
- Customer's use of the Services, if any.
- b. Customer Administration of the Services. Customer may specify
- End Users as "Administrators" through the administrative
- console. Administrators may have the ability to access,
- disclose, restrict or remove Customer Data in or from Services
- accounts. Administrators may also have the ability to monitor,
- restrict, or terminate access to Services accounts. Dropbox's
- responsibilities do not extend to the internal management or
- administration of the Services. Customer is responsible for:
- (i) maintaining the confidentiality of passwords and
- Administrator accounts; (ii) managing access to Administrator
- accounts; and (iii) ensuring that Administrators' use of the
- Services complies with this Agreement.
- c. Unauthorized Use & Access. Customer will prevent unauthorized
- use of the Services by its End Users and terminate any
- unauthorized use of or access to the Services. The Services
- are not intended for End Users under the age of 13. Customer
- will ensure that it does not allow any person under 13 to use
- the Services. Customer will promptly notify Dropbox of any
- unauthorized use of or access to the Services.
- d. Restricted Uses. Customer will not (i) sell, resell, or lease
- the Services; (ii) use the Services for activities where use
- or failure of the Services could lead to physical damage,
- death, or personal injury; or (iii) reverse engineer the
- Services, nor attempt nor assist anyone else to do so, unless
- this restriction is prohibited by law.
- e. Third Party Requests.
- i. "Third Party Request" means a request from a third party
- for records relating to an End User's use of the Services
- including information in or from an End User or
- Customer's Services account. Third Party Requests may
- include valid search warrants, court orders, or
- subpoenas, or any other request for which there is
- written consent from End Users permitting a disclosure.
- ii. Customer is responsible for responding to Third Party
- Requests via its own access to information. Customer will
- seek to obtain information required to respond to Third
- Party Requests and will contact Dropbox only if it cannot
- obtain such information despite diligent efforts.
- iii. Dropbox will make commercially reasonable efforts, to
- the extent allowed by law and by the terms of the Third
- Party Request, to: (A) promptly notify Customer of
- Dropbox's receipt of a Third Party Request; (B) comply
- with Customer's commercially reasonable requests
- regarding its efforts to oppose a Third Party Request;
- and (C) provide Customer with information or tools
- required for Customer to respond to the Third Party
- Request (if Customer is otherwise unable to obtain the
- information). If Customer fails to promptly respond to
- any Third Party Request, then Dropbox may, but will not
- be obligated to do so.
- 3. Third-Party Services. If Customer uses any third-party service
- (e.g., a service that uses a Dropbox API) with the Services, (a)
- Dropbox will not be responsible for any act or omission of the
- third party, including the third party's access to or use of
- Customer Data and (b) Dropbox does not warrant or support any
- service provided by the third party.
- 4. Suspension
- a. Of End User Accounts by Dropbox. If an End User (i) violates
- this Agreement or (ii) uses the Services in a manner that
- Dropbox reasonably believes will cause it liability, then
- Dropbox may request that Customer suspend or terminate the
- applicable End User account. If Customer fails to promptly
- suspend or terminate the End User account, then Dropbox may do
- so.
- b. Security Emergencies. Notwithstanding anything in this
- Agreement, if there is a Security Emergency then Dropbox may
- automatically suspend use of the Services. Dropbox will make
- commercially reasonable efforts to narrowly tailor the
- suspension as needed to prevent or terminate the Security
- Emergency. "Security Emergency" means: (i) use of the Services
- that do or could disrupt the Services, other customers' use of
- the Services, or the infrastructure used to provide the
- Services and (ii) unauthorized third-party access to the
- Services.
- 5. Intellectual Property Rights.
- a. Reservation of Rights. Except as expressly set forth herein,
- this Agreement does not grant (i) Dropbox any Intellectual
- Property Rights in Customer Data or (ii) Customer any
- Intellectual Property Rights in the Services or Dropbox
- trademarks and brand features. "Intellectual Property Rights"
- means current and future worldwide rights under patent,
- copyright, trade secret, trademark, moral rights, and other
- similar rights.
- b. Limited Permission. Customer grants Dropbox only the limited
- rights that are reasonably necessary for Dropbox to offer the
- Services (e.g., hosting Stored Data). This permission also
- extends to trusted third parties Dropbox works with to offer
- the Services (e.g., payment provider used to process payment
- of fees).
- c. Suggestions. Dropbox may, at its discretion and for any
- purpose, use, modify, and incorporate into its products and
- services, license and sublicense, any feedback, comments, or
- suggestions Customer or End Users send Dropbox or post in
- Dropbox's forums without any obligation to Customer.
- d. Customer List. Dropbox may include Customer's name in a list
- of Dropbox customers on the Dropbox website or in promotional
- materials.
- 6. Fees & Payment.
- a. Fees. Customer will pay, and authorizes Dropbox to charge
- using Customer's selected payment method, for all applicable
- fees. Fees are non-refundable except as required by law.
- Customer is responsible for providing complete and accurate
- billing and contact information to Dropbox. Dropbox may
- suspend or terminate the Services if fees are past due.
- b. Auto Renewals and Trials. IF CUSTOMER'S ACCOUNT IS SET TO AUTO
- RENEWAL OR IS IN A TRIAL PERIOD, DROPBOX MAY AUTOMATICALLY
- CHARGE AT THE END OF THE TRIAL OR FOR THE RENEWAL, UNLESS
- CUSTOMER NOTIFIES DROPBOX THAT CUSTOMER WANTS TO CANCEL OR
- DISABLE AUTO RENEWAL. Dropbox may revise Service rates by
- providing Customer at least 30 days notice prior to the next
- charge.
- c. Taxes. Customer is responsible for all taxes. Dropbox will
- charge tax when required to do so. If Customer is required by
- law to withhold any taxes, Customer must provide Dropbox with
- an official tax receipt or other appropriate documentation.
- d. Purchase Orders. If Customer requires the use of a purchase
- order or purchase order number, Customer (i) must provide the
- purchase order number at the time of purchase and (ii) agrees
- that any terms and conditions on a Customer purchase order
- will not apply to this Agreement and are null and void.
- 7. Term & Termination.
- a. Term. This Agreement will remain in effect until Customer's
- subscription to the Services expires or terminates, or until
- the Agreement is terminated.
- b. Termination for Breach. Either Dropbox or Customer may
- terminate this Agreement if: (i) the other party is in
- material breach of the Agreement and fails to cure that breach
- within 30 days after receipt of written notice or (ii) the
- other party ceases its business operations or becomes subject
- to insolvency proceedings and the proceedings are not
- dismissed within 90 days.
- c. Effects of Termination. If this Agreement terminates: (i) the
- rights granted by Dropbox to Customer will cease immediately
- (except as set forth in this section); (ii) Dropbox may
- provide Customer access to its account at then-current fees so
- that Customer may export its Stored Data; and (iii) after a
- commercially reasonable period of time, Dropbox may delete any
- Stored Data relating to Customer's account. The following
- sections will survive expiration or termination of this
- Agreement: 2(e) (Third Party Requests), 5 (Intellectual
- Property Rights), 6 (Fees & Payment), 7(c) (Effects of
- Termination), 8 (Indemnification), 9 (Disclaimers), 10
- (Limitation of Liability), 11 (Disputes), and 12
- (Miscellaneous).
- 8. Indemnification.
- a. By Customer. Customer will indemnify, defend, and hold
- harmless Dropbox from and against all liabilities, damages,
- and costs (including settlement costs and reasonable
- attorneys' fees) arising out of any claim by a third party
- against Dropbox and its affiliates regarding: (i) Customer
- Data; (ii) Customer's use of the Services in violation of this
- Agreement; or (iii) End Users' use of the Services in
- violation of this Agreement.
- b. By Dropbox. Dropbox will indemnify, defend, and hold harmless
- Customer from and against all liabilities, damages, and costs
- (including settlement costs and reasonable attorneys' fees)
- arising out of any claim by a third party against Customer to
- the extent based on an allegation that Dropbox's technology
- used to provide the Services to the Customer infringes or
- misappropriates any copyright, trade secret, U.S. patent, or
- trademark right of the third party. In no event will Dropbox
- have any obligations or liability under this section arising
- from: (i) use of any Services in a modified form or in
- combination with materials not furnished by Dropbox and (ii)
- any content, information, or data provided by Customer, End
- Users, or other third parties.
- c. Possible Infringement. If Dropbox believes the Services
- infringe or may be alleged to infringe a third party's
- Intellectual Property Rights, then Dropbox may: (i) obtain the
- right for Customer, at Dropbox's expense, to continue using
- the Services; (ii) provide a non-infringing functionally
- equivalent replacement; or (iii) modify the Services so that
- they no longer infringe. If Dropbox does not believe the
- options described in this section are commercially reasonable
- then Dropbox may suspend or terminate Customer's use of the
- affected Services (with a pro-rata refund of prepaid fees for
- the Services).
- d. General. The party seeking indemnification will promptly
- notify the other party of the claim and cooperate with the
- other party in defending the claim. The indemnifying party
- will have full control and authority over the defense, except
- that: (i) any settlement requiring the party seeking
- indemnification to admit liability requires prior written
- consent, not to be unreasonably withheld or delayed and (ii)
- the other party may join in the defense with its own counsel
- at its own expense. THE INDEMNITIES ABOVE ARE DROPBOX AND
- CUSTOMER'S ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION BY
- THE OTHER PARTY OF A THIRD PARTY'S INTELLECTUAL PROPERTY
- RIGHTS.
- 9. Disclaimers. THE SERVICES ARE PROVIDED "AS IS." TO THE FULLEST
- EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THIS
- AGREEMENT, NEITHER CUSTOMER NOR DROPBOX AND ITS AFFILIATES,
- SUPPLIERS, AND DISTRIBUTORS MAKE ANY WARRANTY OF ANY KIND, WHETHER
- EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
- MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT.
- CUSTOMER IS RESPONSIBLE FOR MAINTAINING AND BACKING UP ANY STORED
- DATA.
- 10. Limitation of Liability.
- a. Limitation on Indirect Liability. TO THE FULLEST EXTENT
- PERMITTED BY LAW, EXCEPT FOR DROPBOX OR CUSTOMER'S
- INDEMNIFICATION OBLIGATIONS, NEITHER CUSTOMER NOR DROPBOX AND
- ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS WILL BE LIABLE
- UNDER THIS AGREEMENT FOR (I) INDIRECT, SPECIAL, INCIDENTAL,
- CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR (II) LOSS OF
- USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE
- WHETHER DIRECT OR INDIRECT), EVEN IF THE PARTY KNEW OR SHOULD
- HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF A
- REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
- b. Limitation on Amount of Liability. TO THE FULLEST EXTENT
- PERMITTED BY LAW, DROPBOX'S AGGREGATE LIABILITY UNDER THIS
- AGREEMENT WILL NOT EXCEED THE LESSER OF $100,000 OR THE AMOUNT
- PAID BY CUSTOMER TO DROPBOX HEREUNDER DURING THE TWELVE MONTHS
- PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
- 11. Disputes.
- a. Informal Resolution. Dropbox wants to address your concerns
- without resorting to a formal legal case. Before filing a
- claim, each party agrees to try to resolve the dispute by
- contacting the other party through the notice procedures in
- section 12(e). If a dispute is not resolved within 30 days of
- notice, Customer or Dropbox may bring a formal proceeding.
- b. Agreement to Arbitrate. Customer and Dropbox agree to resolve
- any claims relating to this Agreement or the Services through
- final and binding arbitration, except as set forth below. The
- American Arbitration Association (AAA) will administer the
- arbitration under its Commercial Arbitration Rules. The
- arbitration will be held in San Francisco (CA), or any other
- location both parties agree to in writing.
- c. Exception to Agreement to Arbitrate. Either party may bring a
- lawsuit in the federal or state courts of San Francisco
- County, California solely for injunctive relief to stop
- unauthorized use or abuse of the Services or infringement of
- Intellectual Property Rights without first engaging in the
- informal dispute notice process described above. Both Customer
- and Dropbox consent to venue and personal jurisdiction there.
- d. NO CLASS ACTIONS. Customer may only resolve disputes with
- Dropbox on an individual basis and will not bring a claim in a
- class, consolidated, or representative action. Class
- arbitrations, class actions, private attorney general actions,
- and consolidation with other arbitrations are not allowed.
- 12. Miscellaneous.
- a. Terms Modification. Dropbox may revise this Agreement from
- time to time and the most current version will always be
- posted on the Dropbox for Business website. If a revision, in
- Dropbox's sole discretion, is material, Dropbox will notify
- Customer (by, for example, sending an email to the email
- address associated with the applicable account). Other
- revisions may be posted to Dropbox's blog or terms page, and
- Customer is responsible for checking such postings regularly.
- By continuing to access or use the Services after revisions
- become effective, Customer agrees to be bound by the revised
- Agreement. If Customer does not agree to the revised Agreement
- terms, Customer may terminate the Services within 30 days of
- receiving notice of the change.
- b. Entire Agreement. This Agreement, including Customer's invoice
- and order form, constitutes the entire agreement between
- Customer and Dropbox with respect to the subject matter of
- this Agreement and supersedes and replaces any prior or
- contemporaneous understandings and agreements, whether written
- or oral, with respect to the subject matter of this Agreement.
- If there is a conflict between the documents that make up this
- Agreement, the documents will control in the following order:
- the invoice, the order form, the Agreement.
- c. Governing Law. THE AGREEMENT WILL BE GOVERNED BY CALIFORNIA
- LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES.
- d. Severability. Unenforceable provisions will be modified to
- reflect the parties' intention and only to the extent
- necessary to make them enforceable, and the remaining
- provisions of the Agreement will remain in full effect.
- e. Notice. Notices must be sent via first class, airmail, or
- overnight courier and are deemed given when received. Notices
- to Customer may also be sent to the applicable account email
- address and are deemed given when sent. Notices to Dropbox
- must be sent to Dropbox, Inc., P.O. Box 77767, San Francisco,
- CA 94107, with a copy to the Legal Department.
- f. Waiver. A waiver of any default is not a waiver of any
- subsequent default.
- g. Assignment. Customer may not assign or transfer this Agreement
- or any rights or obligations under this Agreement without the
- written consent of Dropbox. Dropbox may not assign this
- Agreement without providing notice to Customer, except Dropbox
- may assign this Agreement or any rights or obligations under
- this Agreement to an affiliate or in connection with a merger,
- acquisition, corporate reorganization, or sale of all or
- substantially all of its assets without providing notice. Any
- other attempt to transfer or assign is void.
- h. No Agency. Dropbox and Customer are not legal partners or
- agents, but are independent contractors.
- i. Force Majeure. Except for payment obligations, neither Dropbox
- nor Customer will be liable for inadequate performance to the
- extent caused by a condition that was beyond the party's
- reasonable control (for example, natural disaster, act of war
- or terrorism, riot, labor condition, governmental action, and
- Internet disturbance).
- j. No Third-Party Beneficiaries. There are no third-party
- beneficiaries to this Agreement. Without limiting this
- section, a Customer's End Users are not third-party
- beneficiaries to Customer's rights under this Agreement.
- k. Export Restrictions. The export and re-export of Customer Data
- via the Services may be controlled by the United States Export
- Administration Regulations or other applicable export
- restrictions or embargo. The Services may not be used in Cuba;
- Iran; North Korea; Sudan; or Syria or any country that is
- subject to an embargo by the United States and Customer must
- not use the Services in violation of any export restriction or
- embargo by the United States or any other applicable
- jurisdiction. In addition, Customer must ensure that the
- Services are not provided to persons on the United States
- Table of Denial Orders, the Entity List, or the List of
- Specially Designated Nationals.
-